Refund Guideline
Commodity return services adhere to the core tenet of user-friendly and standardized service. All return behaviors need to conform to basic commodity transaction service norms. For products that meet the basic return conditions, we will complete the follow-up service disposal in an orderly manner; for products with disputed status, we will conduct repeated verification and comprehensive evaluation before giving the final processing conclusion. We will avoid arbitrary rejection or blind approval of return applications, and try our best to balance service standardization and user experience. Users are expected to cooperate with the inspection and verification work of returned goods to ensure the smooth progress of service procedures.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.